Alpha Outpost first tapped dvelopt to fix their ongoing issues with 3rd party online e-commerce vendors, poor site support, and a user experience leaving most customers unable to even use the checkout, which resulted in the loss of revenue. Re-platforming from a Wordpress site to a Shopify store was also a must-have.
After a thorough audit of AO's processes and customer lifecycle, we determined simplifying the process and enabling potential customers the ability to enter the site through various social media channels to quickly and effortlessly make a purchase would not only eliminate the drop-offs but also help re-targeting efforts for additional sales opportunities.
The bounce rate improved 300%, time on site increased by 200% and the conversion rate doubled. The feedback from customers was overwhelmingly positive.
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